Customer Service

Shipping and Delivery

Shipping and Delivery is the charge for internet order processing, item selection, packaging, transport and handling. We don’t guarantee delivery times, but we do our best to provide accurate estimates.

Deliveries occur only on weekdays. Shipping and Delivery charges are subject to change and are determined when you order. Estimated delivery time assumes orders are placed before 12:00 noon (PST). Orders you place late on Friday or on Saturday will not be processed until Monday. We carry hundreds of Beta parts in stock, but sometimes we may need to order parts from Beta if we do not carry the part you need. Orders from Beta usually arrive at our warehouse within 1-2 business days and then are shipped out from here. Beta does not currently have a way for us to access their inventory in real-time, so there may be times when a part we need to order is on backorder from Beta. In the event of a backorder, we will notify you with an ETA and give you the option for a refund or to wait for the backorder to arrive.

A

*before tax and additional charges
**after processing if ordered by 12:00 noon PST

Returns and Replacements

We want you to be completely happy with your order. If for any reason you are not satisfied with your order, please reach out to us and we will gladly accept your timely return of unworn, unwashed, or defective merchandise. Used merchandise cannot be returned unless defective. Returned merchandise should include the vendor packaging and tags and be in the same condition as when it was received. A pickup and/or restock fee may apply. Merchandise must be returned within 30 days of receipt of merchandise.

After you request your return, a Return Authorization Number will be issued to you. It is important that you include the RA number in the box when you return it to us. If you choose, a UPS return label can be issued to you at our UPS shipping costs.

Please allow 10 to 14 days for us to process your return.